Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out our contact form
  • Call us for a quote
  • Email us directly

This information may include:

  • Name and contact information (email, phone number)
  • Property address
  • Service requirements and preferences
  • Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and fulfill your service requests
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Communicate with you about our services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist us in operating our business

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under New Zealand's Privacy Act 2020, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.